FAQ

If you have any questions, please feel free to contact us.
You can contact us through this page. https://catdoll.co.uk/contact-us
or you can send us an email: sales # catdoll.de (change the # to @)
1. How do I pay for the order?
You can pay by credit card and we have other payment methods for you. It’s safe and easy.
2. How long does the love doll produce time?
Usually the love doll takes 10 to 20 days.
3. How long does it take to ship the love doll?
Since we use the safe shipping method, the shipping time takes 30 to 40 days. but it is safe. We need to send to the EU warehouse and then deliver to you.
4. Is delivery safe to my country?
Sure, we have a lot of customers from all over the world and we can safely deliver to EU customers.
5. How to customize love doll?
After receiving your order, we will send you customization options.
6. What is the material of the love doll?
The love doll uses the best TPE material, it is soft and safe.
7. What is your website’s relationship with Catdoll.jp?
Our website belongs to CATDOLL.JP, we have been selling to Japan for many years and are 100% satisfied.
8. Why don’t you sell the full silicone love dolls?
If you want to order full silicone love dolls or silicone love doll heads, you can contact us because the production time of the silicone love dolls is longer than that of TPE love dolls. and the price is expensive.
9. What is the CATDOLL skeleton?
All love dolls use the EVO skeleton.
The 102CM / 108CM love dolls use half the EVO skeleton.
other love dolls use the full EVO skeleton.